Refund policy

Exchange Policy

Thank you for shopping with us! We want you to be satisfied with your purchase. Please review our exchange policy below:

Timeframe for Exchanges: You may exchange your item(s) within 14 days of the purchase date. 

Condition of Items: To be eligible for an exchange, items must be unused, in their original packaging, and in the same condition as when you received them. 

Refunds: Please note that we do not accept refunds. All sales are final, and we do not issue cash refunds for any purchases.

Store Credit: If you choose to exchange an item, we will provide you with store credit equivalent to the original purchase price. This store credit can be used towards future purchases.

To initiate an exchange, please contact our customer service team with your order details, and they will guide you through the process.

Thank you for your understanding and for being a valued customer! If you have any further questions, feel free to reach out.

flowldn@outlook.com